We have tried accessing the Illumina.com website using our servers and everything thing seems to working fine for us. If Illumina.com is down for you then please visit our troubleshooting section to try to diagnose and resolve the problem.
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Having problem connecting to Illumina.com even though the website appears to be online and not down? Try using some of our troubleshooting tips to resolve the problem.
- Try clearing your Internet cookies and browser cache. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously.
- Try clearing your computers DNS cache so your computer grabs the most recent cache from your ISP.
- Try resetting your modem and restart your computer.
- Finally try accessing the website using an online proxy service till your ISP resolves the problem.